Visiting and accommodation rules
Slovak Tourist Club & Slovak Mountaineering Union JAMES
Visitor and Accommodation Rules
for High-Mountain Huts
Chata pri Zelenom plese · Téryho chata · Zbojnícka chata · Chata pod Rysmi
These visitor and accommodation rules apply to all visitors of huts owned by KST and SHS JAMES. Compliance with the rules below promotes solidarity and consideration among visitors and also ensures the protection of the huts, for example against fire.
Arrival & Accommodation
1
Every visitor wishing to stay overnight at the hut is required to report to the hut staff upon arrival and present an identification document.
2
Priority for a bed over other visitors shall be given to sick or injured persons for whom descent to the valley is not possible due to their health condition.
20
The visitor is required to pay the accommodation fee to the accommodation provider upon check-in.
Food & Kitchen
3
Consumption of food brought from outside is not permitted in the dining area, except at Chata pod Rysmi, where such consumption is allowed in designated areas of the dining room. Consuming your own supplies is permitted only in publicly accessible areas of the hut outside the dining room. Cooking food from brought supplies inside the hut is prohibited.
4
Existing self-service areas in the hut are reserved exclusively for accommodated visitors. Visitors using these self-service areas are obliged to keep them tidy and clean.
5
Visitors must carry all their waste back down to the valley themselves.
Quiet Hours & Conduct
6
Quiet hours in the huts are from 10:00 p.m. to 6:00 a.m.. Visitors who get up before the quiet hours end are required to behave considerately and must not disturb others.
7
The hut keeper is responsible for ensuring peace and quiet in the hut. They shall make sure that other visitors are not disturbed by loud entertainment, music from radios, TV, etc. Playing musical instruments is allowed only by prior agreement with the hut keeper.
8
Smoking is strictly prohibited in all areas of the hut.
9
Entering rooms in mountaineering boots, trekking boots, or ski boots is prohibited. Entering the hut premises wearing crampons is prohibited. In rooms, as well as in other areas of the hut except for spaces specifically designated for this purpose, handling open flames, such as candles or camping stoves, is strictly prohibited.
10
If there is a shortage of seating, seats must not be reserved in advance in any way; consideration for other visitors is required.
11
Pets are not allowed inside the hut.
Liability & Damages
12
Anyone who causes any damage to the hut, its facilities, or its equipment is fully liable for such damage. Parents or persons accompanying children are fully responsible for the conduct of the children.
13
The hut keeper and staff are responsible for monitoring and ensuring compliance with these rules. If a visitor, despite a warning, grossly violates good morals or other obligations, they may be expelled from the hut. In the case of an accommodated visitor, the accommodation provider may withdraw from the accommodation contract.
14
The hut keeper and staff are obliged to comply with the valid price list for accommodation, food, and beverages, which must be displayed in a visible place.
Claims & Complaints
15
Claims and complaints from hut visitors are handled by the hut keeper. If the matter is not handled satisfactorily, the visitor may send a written complaint to one of the following addresses of the hut owners:
Slovak Tourist Club
Záborského 33
831 03 Bratislava
ustredie@kst.sk
Slovak Mountaineering Union JAMES
Olympijské námestie 1
831 04 Bratislava – Nové mesto
office@james.sk
Visitor Rights
16
A visitor has the right to stay overnight in an emergency in the event of adverse weather conditions or health problems, even if the hut is fully occupied.
17
A visitor has the right to receive information about the current weather conditions, forecast, and avalanche danger. The hut keeper is required to place an information board with mountain rescue instructions and other safety information in a generally accessible and visible place.
18
The hut staff are obliged to provide first aid in the event of danger to life or health and to arrange professional medical assistance.
Tour Log
19
Every accommodated visitor at the hut is required to enter their details in the tour log, including the expected destination of their tour. This is to facilitate search or rescue operations in the event of an accident or getting lost during the tour.
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